Free shipping on orders over $194.00

FAQ

Frequently Asked Questions

   
  
  

We would like to take a moment and share some tidbits about ROCK Farmhouse that we think would be helpful for you, and anyone considering buying from us for the first time.


Over the last several years of proudly being involved in providing / distributing clean farm fresh food to the community, we noticed some questions that were often asked by customers.

Since you might be having some of the same questions right now, here are some of the F.A.Q.s:

Q: How are orders shipped? How is the meat kept frozen during shipping? 

We pack each order with an insulation liner and dry ice.  During the summer months, when we are experiencing 100 degree weather, we use extra dry ice.

The order is packed assuming any possible delays / unforeseen circumstances and should be safe for up to 4 days.

Our goal is to get every order to arrive frozen, though because of unforeseen circumstances we are not able to guarantee delivery will be frozen.  We can only guarantee the delivery will be cold.  If a situation occurs where you don't receive you order cold, let us know.

Most orders arrive next day up to 2 days.

 

Q: What are the shipping costs?

All order over $194.00 are shipped for FREE. 

Currently, we charge a flat rate shipping fee of $30.00 for any order under $194.00. 

 

Q: When will my order be delivered?

We ship orders on Monday, Tuesday, and Wednesday’s.  Depending on your location, the order can arrive as early as the next day and can typically take up to 3 days.  Orders placed on Thursday through Sunday will be shipped the following Monday.

You will receive an email with the tracking information once your order has been packed.

 

Q: What if I’m not home for my delivery?

Not a problem.  We use UPS as our preferred carrier.  We pack your order with an insulation liner and dry ice to insure safe delivery.  A UPS driver will typically leave your package by your front door.  Once you arrive home, we do ask that you would unpack your items as soon as you are able to.

 

Q: What if I’m not home for my delivery?

We deliver all across the United States of America, with the exception of Hawaii and Puerto Rico.

 

Q: Do I have to pay a subscription or membership fee?

No. You can order only the items you would like, whenever you would like! No surprise boxes on your doorstep. And you can enjoy FREE home delivery on all orders of $194 or more.


Q: Are your meats Organic?

While our meats are not "certified" organic, we are committed to going above and beyond what is required to be labeled certified organic. Unbeknownst to most consumers, USDA certified organic standards allow farmers/producers to utilize over 25 different synthetic chemicals applied to the soil in the production of organic foods for human and animal consumption.

At Rehoboth Ranch and Windy Meadows Family Farm, they avoid the use of ANY synthetic chemicals and first prioritize regenerating our soils and growing the most nutrient-dense foods regardless of what other certifications may allow for. We also go above and beyond "organic" standards by providing our animals with access to pasture space that far exceeds the square footage requirements of organic standards.

As with all the beef we offer from Rehoboth Ranch, all cattle are grass-fed, grass-finished and pasture-raised. We never use hormones, steroids, GMOs or antibiotics. All cattle are treated ethically.

When you purchase from ROCK Farmhouse, you know you are getting high quality products at an affordable price, so you can buy with confidence knowing that you are getting the best meat we have to offer.


Q: Is your beef grass-fed or grass-finished?

Our beef is 100% grass-fed AND grass-finished. That means our cattle are NEVER FED GRAINS as they enjoy their entire life on pasture! We never use hormones, steroids, GMOs or antibiotics. All cattle are treated ethically.

Additionally, we are looking for visual signs of a good fat profile as part of the finishing process which takes time and good nutrition.

 

Q: What is the fat percentage of your beef?

Rehoboth Ranch is unable to get the fat percentages unless every individual cow is tested.  This is due to the fact that each cow will be slightly different.  Because Rehoboth Ranch is a small family owner operation, this task would be difficult to accomplish.

With that being said, 100% grass fed and grass finished cows tend to produce a leaner beef than grain-fed cows.

 

Q: Are the chickens pasture raised?

Windy Meadows Family Farm embody everything that is authentic about farm to table eating.  All chickens are pastured raised, soy free, and raised organically and ethically using sustainable agriculture principals.  

The pasture raised chickens live the majority of their lives on fresh pasture, eating bugs, grains, grass and legumes. They are moved daily to increase the amount of green forage and proteins the birds consume.

Daily movement improves the health of the soil and the Manure enriches the soil and prevents diseased pastures.

The pasture raised chickens help to regenerate the pasture, builds soil and gives back to the land. 

A varied diet of bugs, grass, legumes, and grains contributes to the health, taste, and nutrition of the final product. Pasture raised chicken has higher vitamin, mineral and fatty acid content than traditional chicken, and is always non-GMO and antibiotic-free.

At night, the chickens are moved into coops for shelter from predators.

 

Q: Is your pork pasture raised?

Rehoboth Ranch pigs are all pasture raised in the outdoors with fresh air and are routinely rotated to open green pastures, consuming many nutrient forages.  

Pigs are not ruminant animals, Rehoboth Ranch provides them with access to non-GMO grain rations that is Soy Free.

No antibiotics or growth hormones are ever used and are raised in a natural healthy environment.  No MSGs or Nitrates are given to the pigs and are free from these harmful preservatives.

 


Alright folks, that just about covers most commonly asked questions.

 

Cheers,

Hillary, Mark, Amy, and Andrew

ROCK Farmhouse Family